Refund Policy

1. Shared Hosting Refunds

• Refund requests must be made within 7 days of the initial purchase.
• Refunds apply only to first-time customers.
• Setup fees, add-ons, domains, SSL certificates, and migrations are non-refundable.
• Refunds are issued to the original payment method only.

2. Dedicated Server Refunds

Dedicated Hosting plans are non-refundable once provisioned. You may cancel future billing anytime.

3. Processing Time

Approved refunds are typically processed within 7–10 business days, depending on the payment gateway or bank.

4. Abuse & Violations

Accounts terminated for policy violations are not eligible for refunds.

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